Google Business Profile checklist

Twelve points that make a complete, trustworthy profile. See what you already have and what's missing.

Short answer: a strong Google Business Profile is verified and has an accurate name and category, a correct map pin, up-to-date hours, good photos, a description, products or a menu, and a reply to every review. Google's local ranking considers relevance, distance and prominence, and a complete profile helps with all three.

The checklist

  1. Verification. A verified profile is fully under your control and looks more trustworthy.
  2. Accurate name. Use your real business name. Google's guidelines don't allow adding keywords or a city to the name unless it's part of the real name.
  3. Primary and additional categories. The primary category does the most to decide which searches you appear in.
  4. Address and pin. The pin should sit right at the entrance so navigation brings customers to the right spot.
  5. Opening hours. Add special hours for holidays so nobody arrives at a closed door.
  6. Phone and website. Both should be correct and working.
  7. Description. Google gives you 750 characters. Say what you offer and what makes you different, ideally in Georgian and English.
  8. Photos. Logo, storefront, interior, products and team. Good photos help customers decide.
  9. Products, services or menu. The more specific you are, the better you match the right searches.
  10. Attributes. For example Wi-Fi, outdoor seating, card payments or accessibility.
  11. Posts and updates. Regular news and photos show the business is active.
  12. Review replies. Reply to everyone, positive and negative. How to get more reviews.

Check your profile

Take the free profile test: 8 questions, a score out of 100 and a specific list of what to fix. If you don't have the time, we set up your profile in about a week, photo shoot included. Replies to reviews stay with you, because customers want to hear from the owner.

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